J Crew Customer in the "Interesting Article About J.Crew's Apology ;) post let us know about his awful order experience. (He even has his own blog, link here, about this incident.)First, J Crew Customer ordered a "men's medium sized polo shirt" online and instead received a "baby sized shirt". The image of him with the polo is hysterical!
Second, that order resulted in a charge of $9,208 for shipping. Yes, that number is $9,208! He even posted his invoice online to show that he was slightly overcharged for shipping. ;) I should note here that his invoice shows Item 91460 being ordered, which is the Repp piqué polo in Crewcuts (which clearly is not a Men's item).First, I am not 100% sure if this story is true or not. Second, if it is a true incident, then I hope J Crew Customer not only gets his shipping charge refunded to him immediately but that CEO and chairman Mickey Drexler calls him to personally let him know about the refund! :)
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