hi all. I just wanted to clear up a common point of confusion regarding sale items vs. Promotional items. Customers always confuse these two, and rightly so! An item on promotion is temporarily marked down, whereas a sale item is permanently marked down. The way you can tell the difference at J. Crew is that the prices on sale items end in 99 cents, whereas promo prices end usually in 00 or 50. Also, promo prices are not combined with any of the additional percentages taken off sale items, as technically, they are not on sale. I know the website puts promo prices in the sale section, or at least they used to. I don't know why but I know it is confusing! So if you go this weekend, know that the cords that are currently $69.50 will not be 40% off. You might know this already, but I know our store has had a lot of inquiries about this lately and I thought it might help. There are lots of great promos AND sales going on right now, so come check them out!
First, I always thrilled to hear from a J.Crew employee. Second, I appreciate the clarification between the promotional and sale price since I was confused about the difference (in terms of applying the "additional percent off"). Especially since J.Crew.com's final sale section does display some promotional sale items, which made me think there was no difference between the two. For example, the Chino Cooper jacket (Item 96789; was $98.00 now $78.00) is in the final sale section (under "blazers") online but has a promotional price (since it ends in $.00).
What are your thoughts on "promotional" versus "sale" prices? Do you think J.Crew makes it clear (either in their stores or online) that there is a difference between the two price types, in terms of what additional promotions it can be applied with?
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