On the student discount (which is 15%):
I was originally told: "The good news is that it has been updated now to reflect the 15% student discount that we offer. You will have to shop in the store or over the phone to get the discount as it is not an Internet offer."
But a follow up email stated:"We also wanted to modify the reply to your previous query. We notice you were told that online orders are not eligible for the student discount. While it is true there is no way to automatically qualify for the discount on the website, if you send us an email from your .edu address with your order number, we will be more than happy to credit your 15%."
On the new store locations:
"Thanks for your interest in our new Retail Stores! We do not have this information at hand at the moment, but will do some further research to find out locations and dates. We will let you know as soon as we hear more."
The J.Crew CSR also wanted to share the following:
"Please share with your community that we are working diligently to finish ironing out the wrinkles in our new systems, and everyone's patience and loyalty are greatly appreciated by all of us at J Crew."
I must say that I appreciate the thoughtful response. I can't wait to find out the new store locations and their expected opening dates. I will definitely post that once J.Crew sends that information. :) I am also happy to hear that they are working on the system upgrade (but I am now just waiting for the day that the upgarde is "done"). :)
Are you excited about J.Crew opening so many new stores? Do you think that some new stores will be located in Canada (which I am really hoping for too!)? Have you been using the student discount on online orders already (or are you planning to now)?
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