J.Crew Website Upgrade: The Great Debate

Silver_Lining (in the "Images of the Tribeca Store" post) came up with a phenomenal suggestion: to create a weekly post (or even semiweekly) where J.Crew Aficionadas can freely express their recent experiences with J.Crew's website/ system upgrade.

I think this is a great idea for so many reasons. First, I think that there should be a dedicated place where we can vent our concerns, frustrations, and feelings over recent J.Crew orders: both the good (e.g. great customer service, having all items ordered sent, receiving package in less than a week) and the bad (e.g. orders being lost, canceled without warning, being excessively overcharged, etc.). This will also provide other Aficionadas (who may have avoided ordering online,) greater insight on whether the website/system issues are getting resolved or not.

Second, I think having this dedicated post will free up other non-order related posts to be devoted to those posts' specific topics. (I know I can easily get "off track" with my own comments about ordering on a non-order topic. So hopefully this is a way to try to keep the conversation for each post "on track".)

What are your feelings on the website/system upgrade- or "downgrade" as some of you have called it. ;) Have you been ordering online as much as you have before the upgrade? Have you received all your items without any issues? Would you recommend another Aficionada (or Aficionado) to order online or to wait a bit longer? Do you like the current layout of the new website (or do you prefer the old layout)?