As mentioned in the "Enjoy 30% off Final Sale & A Free Shipping Code!" post, J.Crew was offering 30% off their Final Sale (as shown in the image above). Many Aficionadas (and Aficionados) mentioned they were not able to use the code while others were able to. Well gigiofca in the same post let us know what is going on ("thanks!" goes to gigiofca who let us know about this!):I talked to CS at approx 11:45p PST on 8/2 and was told that the exra 30 was a glitch in the computer system. Apparently they didn't mean to offer that, according to her. I asked if the CS reps had been given a projected date of when the Internet issues would be fixed and she said no. Funny. Not. I feel for them. Call center work can be difficult enough, without these issues.
If you go to J.Crew's sale page today, you will notice the offer for 30% off has been removed and replaced with the image shown below.
How do you feel about this glitch? Do you think they should still honor the 30% off?Update: "Thanks!" to Aly who shared with us in this post the following response from J.Crew: "CSR told me there was a glitch in the system, meaning the additional 30% is being offered but you have to call in your order in order to receive the discount." I am happy to hear that J.Crew will honor the promotional offer. :)
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