Charlie Rose's Conversation With Mickey Drexler

Sally mentioned (in the "Holiday Season Will Be Tough on Retailers" post) an episode of Charlie Rose (click here) where Mickey Drexler was the featured guest. This episode really is a fascinating look inside the retailing world.

I first watched the video (in the "Weekend Video | Millard “Mickey” Drexler" post) at the A Continuous Lean Blog (a smart site on "men's style, fashion, design, media and technology"), who summarized the episode very well by saying: There are a lot of great things to be learned from Mr. Drexler in this interview — specifically about hiring talented people, treating those around you with respect, returning every phone call and acting like a small company in the “anti-customer service era”...I specifically identified with one of the things Mr. Drexler said in the interview: “I have a uniform, I wear what is comfortable, not what is fashiony.”

The interview is 31 minutes long, perfect to watch this lazy Sunday afternoon.

The following are some interesting articles on Mickey Drexler & J.Crew worth checking out:

1. "A C.E.O. Sells the Store" by Joe Nocera
   Published March 1, 2008 | NY Times
2. "A Whole New Crew" by Barbara Kiviat
   Published March 15, 2007 | Time
3. "Mickey Drexler’s Redemption" by Meryl Gordon
   Published November 22, 2004 | NY Magazine

What do you think of the interview? Do you agree/disagree with Mickey Drexler's insights/advice/comments? Do you like Mickey Drexler more or less, now that you have seen this interview?