"Thanks!" to Anonymous at 9:33 AM (in the "Seek & Find: Will you visit J.Crew this Weekend?" post) who came up with a great topic for a post. She suggested a discussion on how many older final sale items that we ordered actually get mailed to us.Many of us ordered items in the Final Sale awhile back, that were wait-listed. Now some of those items are reappearing on the website's sale section as "in stock". Have those items, already ordered, been fulfilled or have they been canceled? As an example, Anonymous at 9:33 AM mentioned her situation: "I added the paper poplin rain jacket, the katie sweater, the popover blouse, the martine pink hibiscus cardigan and many more items (yes, they have just sat there with no activity other than to have items drop off cancelled) BUT for instance--the katie is still showing in stock/OPEN as is the piper seaglass blouse. I wonder if I will get these items?!"
I should also add that I have noticed that J.Crew's sale section still shows items as "in stock" and ready to purchase when they are actually not. As a result, I have gotten into the habit of placing orders over the phone (to check the items true status). I must have called J.Crew's customer service at least ten times in the past week to verify if the "in stock" item online is available for me to order, and I would say that at least 90% of the time the CS told me that the item is not in stock. Although I am disappointed at not being able to order the item, I am grateful that I did not place an order only to have it cancel (or worse) on me later.
Have the items you ordered on "wait list" been sent to you already (or are you still waiting for them to be shipped)? Have you seen those items (that you have been waiting for) available in the sale section as "in stock"? In general, have you been able to order & receive your J.Crew online purchases in a timely manner and error free? ;)
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