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Thursday, 29 May 2008

Calling all J.Crew Credit Card Customers

Posted on 05:33 by gaurav kumar
Right now, the "rewards" for being a J.Crew credit card member seem somewhat limited to me. The following is what they list:
  1. 10% off your first purchase (Too bad it's only a one time offer. The real reward would be if it was for every purchase!)
  2. $25 rewards card for every $500 you spend (Not bad. I can see my bill adding up quickly to $500.)
  3. Seasonal lookbook featuring designers' favorite looks (Which I already get and I am not a card holding member!)
  4. Complimentary standard alterations at any J.Crew store (Yet, in really small letters they state J.Crew Factory Stores as an exception.)
  5. Invitations by email to cardmember only private sales (Is this really true? For cardmembers: how often do you get those?)
  6. Early access to new arrivals in the J.Crew Collection (Define "early," because if it is only by one day then it is not much of a perk. Also, I buy "on sale" anyways- new arrivals rarely go on sale immediately.)
  7. Front of the line priority on phone orders (How often do you really wait on line to purchase an order that this becomes a real "reward"?)
  8. Personal shopping appointments any time you choose (Don't they offer that to anyone, regardless if you have a card or not?)
  9. Fast, easy account managemetn and bill pay (Not really much of a reward, considering most if not all card companies offer this.)
Jagjag2 made a great suggestion in one of the posts (Off on a tangent: Gap offers Free Shipping) after talking to a J.Crew representative: to call the credit card company associated with J.Crew and tell them that the perks should include free shipping on all orders (using their card of course). I would also include with the free shipping request: regardless of both price (e.g. no minimum amounts) and status of items (e.g. doesn't matter if it is regular or sale priced).

I went ahead and found the credit card company's (World Financial Network National Bank) customer number: 1-888-428-8810 (TDD/TTY: 1-888-819-1918) | Monday - Saturday 8am-9pm ET; Closed Sunday.

I hope that those of you who are card members, call to voice your opinions/concerns in order to receive the rewards you deserve. Good luck! :)
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